A Pipeline Management Company

"We Keep Opportunity Flowing"

Hot Calls Inc. works with sales, marketing and customer service departments to develop programs that result in increased sales and customer satisfaction.

We also offer a comprehensive suite of services that will increase the efficiency and effectiveness of your organization. Our B2B lead generation, appointment setting, and market research programs are designed to fill pipelines, which result in proposals and contracts. Customer service will help you keep your hard-earned customers. We also offer a disaster recovery program as well as data mining.

Pair up our expertise with yours to create a customized program that will create success in all areas of your business.

Our suite of services includes:


Customer Service
Customer Service Off-shoring might be cost-effective but is it really a comprehensive and cost-efficient way to handle your customer service? Read More
Circle-Back Program
Lead Generation & Circle Back Program Reaching out to customers that have been marketed to in the past but are not current customers.... Read More
UFO - Unidentified Future Opportunities
Lead Generation & Enhanced Future Opportunities The "UFO" program turns unknown possibilities into potential customers......... Read More
Pipeline Management Program
Lead Generation & Pipeline Management of Your Sales Leads A full-service account management program designed to keep your sales team receiving quality leads daily... Read More
CSI: Customer Satisfaction Inquiry
Investigate your customer’s level of satisfaction... Read More Lead Generation, B2B Lead Generation

The perception of a call center is one where there are a large number of agents being fed call after call and their goal is to quickly get the information and move on to the next call. We take a much longer and more detailed approach to our work, which leads to less attempts per hour (attempts is not the goal) but a much higher success in reaching the correct contact person.

The economy may be down, but our clients' sales are up.

Circle-Back Program

Lead Generation & Circle Back Program Reaching out to customers that have been marketed to in the past but are not current customers.... Read More

UFO - Unidentified Future Opportunities

Lead Generation & Enhanced Future Opportunities The "UFO" program turns unknown possibilities into potential customers......... Read More

Pipeline Management Program

Lead Generation & Pipeline Management of Your Sales Leads A full-service account management program designed to keep your sales team receiving quality leads daily... Read More

CSI: Customer Satisfaction Inquiry

Investigate your customer's level of satisfaction... Read More

Lead Generation, B2B Lead Generation

Disaster Recovery Program

We'll contact each customer personally to notify them of any given situation, answer questions, and collect feedback whcih is critical to averting an even larger catastrophe.
Read More

Appointment Setting

We don't just set them; we engage your prospects in conversations to learn what is or isn't working and where your products/services can help them.
Read More


Lead Generation and Sales Pipeline Optimization
 
© 2008 Hot Calls Incorporated.
Offices in Boston & Miami
866.298.2988

Last Updated: 2/7/2012